Privacy Policy and Practices
Learn more about how Dracovista protects and handles your information online.
Introduction to Our Commitment
Your privacy matters. At Dracovista, we take data protection seriously and strive to ensure your personal information is handled securely. Our privacy policy explains what data we collect and how we use, store, and share it according to Australian privacy laws.
We encourage you to review this policy so you understand what information we collect, why we collect it, and your rights. Our goal is to provide you with transparency, clarity, and control over your personal data when interacting with us.
Information We Collect
We collect personal information that you provide directly and data gathered automatically through technology when you use our website or services.
Directly Provided Information
- • Contact details such as your name and email address
- • Information submitted via online forms or requests
- • Feedback or responses shared in surveys
- • Communications sent to our support or team
- • Any files or documents you choose to upload
Automatically Collected Data
- • Browser type and operating system details
- • Your IP address and approximate location data
- • Pages visited and content viewed on our site
- • Device information or referral sources
- • Interaction data such as mouse clicks or page scrolls
How We Use Your Information
We use your information to deliver services, improve our website, communicate with you, and operate securely according to privacy laws.
- • Processing requests and sending relevant updates
- • Enhancing site functionality and performance
- • Supporting customer service and troubleshooting
- • Managing account access and preferences
- • Carrying out research and analytics
- • Enforcing terms and site policies as needed
- • Complying with legal obligations and reporting
Our Pledge: We commit to protecting your privacy and keeping your personal information safe in accordance with Australian law. Your trust is important to us at every stage of your experience.
How We Share Information
We only share your information when required for business purposes or by law. We do not sell your data to outside parties.
Third-Party Service Providers
We partner with select providers to deliver site features and process requests. They access data only as needed to fulfil their contract.
Legal Requirements and Duties
We may disclose data when required to comply with regulations or respond to lawful requests from authorities.
Anonymous Statistics and Reports
We use aggregated, non-identifying statistics to improve user experience and site performance.
Your Rights and Choices
You have the right to access, correct, or delete your data. You may also limit processing or request your data be provided in a transferable format.
- • Request access to the data we hold about you
- • Ask for corrections to inaccurate personal data
- • Request deletion of your information
- • Obtain a copy of your data in portable form
- • Object to processing for certain reasons
- • Ask us to restrict data use in some cases
Contact us using the details listed below if you want to exercise your rights or have any questions about your data.
Keeping Your Data Secure
Protecting your information is a priority. We apply technical and organisational safeguards to maintain the integrity of your data.
Technical Security Measures
- • Encryption for sensitive data in transit and storage
- • Active monitoring for unauthorised access or misuse
- • Regular security testing of our system
- • Data backups to maintain information availability
Organisational Safeguards
- • Staff training on privacy protocols
- • Limited access to data only where needed
- • Internal reviews and audits on compliance
- • Clear procedures for reporting breaches
How Long We Keep Data
We keep personal information only as long as necessary for its purpose, legal retention, or as required under Australian law.
- • Account data are retained while your account is active
- • Content interaction data kept as required
- • Messages and emails saved for recordkeeping
- • Records stored for audit and compliance
- • Preferences retained until you update them
We securely delete information when no longer needed as required.
Transferring Data Internationally
Some partners may be located outside Australia. We ensure safeguards and comply with laws when transferring your data globally.
- • Contracts with overseas service providers
- • Standard contractual clauses in agreements
- • Due diligence to ensure legal compliance
- • User consent where legally appropriate
Our Use of Cookies
We use cookies for functionality, analytics, personalisation and site performance. You may manage preferences at any time.
Types of Cookies We Use
- • Enable core site features and security
- • Support analytics and improve performance
- • Store your preferences and settings
- • Improve experience and enhance usability
You can update cookie preferences via your browser at any time.
If This Policy Changes
We may update this policy as needed. Review it regularly to stay informed about how we handle your information.
- • Updated policy posted on our website
- • In-product notifications if relevant
- • Email updates where possible
- • Revision date shown at top of policy
Your continued use means acceptance of changes.
Contact Us About Privacy
Reach out if you need more details or want to exercise your privacy rights.
Dracovista
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61 3 6971 1453
Email: content@dracovista.sbs
Last modified on November 12, 2025.
Applies from November 12, 2025.